The customer comes first at Ken Forging, every single timeNovember 25, 2019 REDWIRE is news you can use from leading suppliers. Powered by FRASERS.
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We at Ken Forging are proud of our reputation as the leading domestic manufacturer of custom drop-forged hardware serving the international community. We have been successful and growing since 1970, when Richard A. Kovach founded the company as a small tool-and-die business in his 20-by-20-foot garage in Cleveland. Today, our family-owned business works out of a 450,000-square-foot facility in Jefferson, OH, 55 miles northeast of Cleveland.
But our mission has never changed: right from the first day, we have been committed to quality and total customer satisfaction. We demonstrate this commitment by manufacturing products of superior quality steel in carbon, alloy, and stainless, such as eyebolts, turnbuckles, assemblies, fittings, rod ends, D-rings, eye nuts, clamps, and many more. We have set a high standard for ourselves to offer the best custom drop-forged hardware available in a timely manner that is second to none.
To maintain our high standards and exceed customer expectations every time, Ken Forging has implemented Effective Quality Programs. These programs work so well for us that we have embedded them into our company’s culture: our employees fully embrace the top priorities of Quality and Service and understand that every one of them plays a vital role in producing the best custom drop-forged hardware possible.
Quality customer service is another key ingredient in our success. From day one, our mission has been Total Customer Satisfaction. We offer delivery within 24 hours from our inventory of substantial in-stock products. To keep clients happy, we have committed ourselves to providing these Value-Added Services to every customer:
- no minimum order amount;
- immediate delivery from stock;
- EDI-compatible capabilities;
- special packaging and bar coding;
- quality with full traceability;
- competitive pricing and quantity discounts;
- quick turnaround on modified and custom product;
- inventory stocking and consolidation programs;
- prompt response on all inquiries, quotations and orders; and
- technical support with competent, courteous, knowledgeable staff.
For 50 years, we at Ken Forging have always striven to better ourselves, our products, and our service. We will continue to grow, leading the industrial-hardware sector into the next 50 years.
To learn more, contact Ken Forging at (440) 993-8091, or visit the company website at KenForging.com.