REDwire Wainbee drives home commitment to customers with quality policy

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A big part of Wainbee's success stems from its commitment to customers.

Wainbee Limited, a manufacturer's agent and industrial distributor, has grown to become one of Canada's leading providers of technical and supply chain solutions for automation and control, with more than 200 employees in 15 locations across the country.

A big part of the company’s success stems from its commitment to its customers. Wainbee’s Quality Policy Statement says it all: “Do the job to the customer’s satisfaction the first time, all of the time.”  

The policy highlights the company’s commitment to the pursuit of quality.

“Our vision of developing teamwork, unsurpassed customer service, technical expertise and productivity requires that we be fully committed to provide quality products and services in a way that exceeds our customer’s expectations and ensures we are their chosen partner for automation products and advice,” the statement reads.

To achieve this objective, the company pledges to:

  • Conduct the business of Wainbee Limited and Filtramax so as to earn a reputation for credibility, integrity and consistency with both customers and suppliers.
  • Supply customers with a product and service offering that is superior in value to that offered by competitors.
  • Do everything it can to meet its “on-time” commitments. 
  • Provide a working environment that inspires a total commitment by all personnel to continually improve processes and systems to do the job to the customer’s satisfaction the first time, all of the time.

Contact Wainbee to learn more about its products, services and commitment to its customers. 

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