REDwire Pegasus Glass offers on-time guarantee for select products

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Pegasus Glass guarantees that it will ship the customer’s order in the timeframe it’s quoted, or the delivery charge is free.

Pegasus Glass has been in business for more than 40 years. One of the ways the Cambridge, Ont.-based leader in specialized glass keeps its customers happy and exceeds expectations is through its on-time guarantee.

Pegasus Glass guarantees that it will ship the customer’s order in the timeframe it’s quoted, or the delivery charge is free. This guarantee only applies to products sold and manufactured by Pegasus Glass that are identified by the “on-time guarantee” logo on the company’s website. These products include: 

  • cut, ground and chamfered;
  • saw cut;
  • flat bottom;
  • saw cut and chamfered;
  • saw cut and fire polished;
  • thermal cut;
  • thermal cut and fire polished;
  • thermal cut and chamfered;
  • drilling;
  • grinding; and
  • glass to metal seal products.

The guarantee will be confirmed by a Pegasus Glass representative when the order is made. Visit the company’s website to read the legal details of the guarantee.

While this guarantee is one contributing factor, there are other factors that have contributed to the company’s ongoing success over the last four decades. The key is the team’s commitment to continuous improvement. 

“Our team tirelessly works everyday to exceed customers' expectations. With our combined talents, systems and technology, we live, play and work in a culture of continuous improvement,” the company explains. “As a result, we push harder everyday to lead our industry to levels not yet achieved.”

To learn more about its on-time guarantee or any of the products it offers, contact Pegasus Glass

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